Do you have questions about this product?
Get answers from real customers and in-house experts with AnswerBox.
Q:I have you GP6500E generator and the manual specifically says to use a 3-pole transfer switch because the neutral wire is bonded to ground on this generator and a 2-Pole swtch will not work. Is this a 3-Pole switch?
Generac Power Systems (Generac) will repair or replace, free of charge, to the original retail customer in North America, any parts of the Transfer Switch found by Generac to be defective in material or workmanship. This limited warranty covers the cost of the replacement parts for defects. Transportation and labor charges are the responsibility of the customer. This limited warranty has time period conditions, operating conditions and disclaimers, limitations of remedies and exclusions as stated below.LIMITED WARRANTY PERIOD
Two (2) Year Limited, Parts Warranty, for Consumer Personal Use Only NO WARRANTY FOR COMMERCIAL OR RENTAL USECOMMENCEMENT AND DEFINITIONS
The limited warranty period begins on the date of retail purchase by the original purchaser. The limited warranty is not transferable. “Consumer use” is personal use by a retail customer. “commercial use” or "rental use" is any usage for income producing, business related use.NO EXTENSION OF WARRANTY
Repair or replacement pursuant to this limited warranty shall not renew or extend the original warranty period, and any repaired product shall be warranted for the remaining original warranty period only.OTHER WARRANTY QUESTIONS
Call 1-888-GENERAC (1-888-436-3722) or visit www.generac.com.